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Frequently Asked Questions

  • What is Callsavvy, and how does it differ from traditional CRMs?

    Callsavvy is an AI-powered, omnichannel customer engagement platform that unifies over 41 tools—including CRM, communication channels, automation, and analytics—into a single workspace. It goes beyond traditional CRMs by enhancing interactions, streamlining workflows, and boosting productivity.

  • What CRM tools and features does Callsavvy offer?

    Callsavvy offers an all-in-one CRM and customer engagement platform that combines over 40 tools, including omnichannel messaging, AI-powered call and chat automation, lead and contact management, email and WhatsApp marketing, AI calling, support ticketing, meetings, billing, analytics, AI attendants, internal team collaboration and more,— all unified in one intuitive workspace to help businesses boost productivity and deliver exceptional customer service.

  • Which communication channels does Callsavvy support?

    Callsavvy supports voice, email, SMS, WhatsApp, live chat, Facebook Messenger, Instagram, Twitter, Slack, and video meetings — offering a unified, consistent customer experience across channels.

  • How does Callsavvy's AI enhance customer engagement?

    The platform automates routine tasks, provides 24/7 support via AI bots, analyzes interactions, and personalizes user experiences—reducing manual work and improving customer service.

  • Can I customize Callsavvy to fit my business needs?

    Yes. Callsavvy offers modular tools, flexible pricing, and integrations so you can build a workspace tailored to your workflow and scale as needed.

  • Is there a free version of Callsavvy available?

    Yes, Callsavvy offers a robust free plan ideal for small teams or freelancers, including core CRM and communication tools, with the option to upgrade for advanced features.

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