Reach your customers on their preferred communication channel
Multi-channel Contact Centre and Customer Engagement Automation & Collaboration Platform
Multi-channel Contact Centre and Customer Engagement Automation & Collaboration Platform
Callsavvy offers amazing set of tools to enable you build an interactive Call Center and telephone-based Customer Care system with Self-Care capabilities in minutes;
Boost customer experience with our interactive Call Centre & In-built IVR Feature
Engage your customer over telephone calls with our in-built Auto-Dialer & bulk call-out tool
Keep a better track of your customer's requests with our powerful Support Ticket management feature
Engage your customers and website visitors over chat, Facebook, WhatsAapp and other social platform
Keep your customers engaged even when you are not there with our chat bots and email auto-responders
Engage your customers via email and SMS with the built-in mass email and bulk SMS messaging tool
Callsavvy package builder offers you the flexibility to pay only for those specific resources you need, when you need them;
Our analytics dashboard gives you useful insight into various aspects of your business support process, helping you make informed decisions around your customer relations;
With Callsavvy, you can integrate telephone support, click-to-call and other VoIP features on your website or app with zero coding, thanks to the in-built one-click embed function allowing you to;
Launch your contact centre from any internet enabled device. No special hardware requirements
Setup your business contact-centre in minutes with our interactive & easy-to-use flow builder.
Decide precisely what you pay and when you pay with our interactive call package builder
Make both inbound and outbound calls using your call centre number
Build advanced self-care capabilities to your customers with IVR
Recording every call and use these recordings to score your agents
Auto distribute calls to the most suitable agent using smart routing algorithm
Increase performance of inbound call while minimizing missed calls with call queues
Build your call flow & logic in minutes with the easy-to-use interactive flow builder
Play pre-recorded audio or simply use the in-built text-to-speech feature on your IVR
Easily send branded SMS messages to your call at a click of a button
Transfer incoming calls from one agent or unit to another with a single click
Improve customer support with the in-built support ticket management system & plugin
Auto convert or sync emails on your mailbox to support ticket for better email request handling
Improve your overall service delivery with customized department-level ticket escalation rules (SLA)
Improve customer engagement on your website with the integrated live chat feature & plugin
Engage your potential customer on Facebook, WhatsApp and other social media with our integrated messenger
Integrate Callsavvy features into your existing business management tools with our Plug-ins & RESTFul APIs
Callsavvy's chatbots let you keep your customers engaged over chat, WhatsApp & more, even when offline
Let Callsavvy's email auto-responders attend to your customers queries to cut engagement time and cost
Manage, share and keep track of your important schedules & meetings with Callsavvy's Calendar
Send marketing email & bulk SMS messages to your contacts with our mass mailing and messaging tool
Broadcast automated calls with pre-recorded audio or text-2-speech to your contacts with a click.
Have a long list of calls to make? Let our auto-dialer work for you while you rest your hands
Create as much agents and departments as you need to handle your customer support requests
Control precisely what features each agent can use with the in-built access control feature
Get better visibility and hold on every metric that matters with the in-built reporting dashboard
integrate any or all of Callsavvy's feature onto your application using the programing language or development platform you love .
curl --request POST \
--url 'https://api.getcallsavvy.com/v1/getSummary' \
--header 'Public-Key: 1234567890' \
--header 'Private-Key: 33gTuienGR83HY32cGt' \
--header 'content-type: application/json' \
--header 'accept: application/json' \
--data '{"parameter":"value"}'
Callsavvy can be used by Businesses, Churches, Schools, Government, NGO, and just about any organization or even individuals looking for a smarter way to handle calls or customer engagement
Callsery has an intuitive and very simple to use Call Flow builder, which allows you specify exactly what happens at each call stage.
We will issue you an actual dedicated local phone number from your country. In that way, you calls won't get seen as spam by the networks
Yes. You can connect your existing special number to our server via SIP and we will link it to your call centre for you. Simply contact us and we will tell you how that works
Yes. You can setup your call-flow logic to forward an incoming call to another phone number. This is useful especially when you want to be able to take the call offline
Yes! Callsavvy offer lots of useful APIs and Widgets to enable you integrates its features or resources with your exixting business tools.
Callsavvy cost from as little as 19,300 naira or $25 per month. You have total control over how much you pay with Callsavvy.
No! There are no other hidden charges. Simply pay your monthly subscription charges and you are good to go
Yes. All your unused resources are rolled-over when ever you add a new subscription before the end of your existing one
Sure you can. You have the option to rebuild your package each time you want to add or renew your subscription
3rd Floor, No. 22 Koforidua Street, Wuse Zone 2, Abuja Nigeria
We offer a cloud-based omni-channel business contact centre and customer engagement automation & collaboration solution with integrated voice, SMS, IVR, chat, emails, support tickets, chatbots, calendar and much more
